The upload window is blank, what do I do?

This occurs when using Google Chrome and can be resolved by clearing the cache in the browser.

  1. Press Ctrl+Shift+Delete.
  2. Ensure that Obliterate the following items from: the beginning of time is selected.
  3. Check the Cached images and files and Cookies and other site and plug-in data check boxes.

If you are still unable to view the upload window, try using a different browser such as Firefox, Microsoft Edge, or Safari.