Email configuration options

Most organizations use one of three common email configuration options:

  • Send-only email - Send-only email allows users to send but not receive email. Users are provided with an address book containing contacts from the courses they are enrolled in. They might or might not be able to add additional contacts. Users are not given a Brightspace Learning Environment specific email address. Additional disk storage space is not required for send-only email. Copies of sent messages are not stored in Brightspace Learning Environment.
  • Course email - Course email provides users with an email account that they can use to send and receive emails from other users in Brightspace Learning Environment. Users cannot send emails to or receive emails from external email accounts. The system automatically populates their address books with contacts from the courses they are enrolled in. Users might be allowed to add contacts of their own to the address book.
  • Full email - Full email provides users with an email account that they can use to send and receive emails to both internal and external contacts. The system automatically populates their address books with contacts from the courses they are enrolled in. Users might be allowed to add contacts of their own to the address book.

It is possible to customize configurations by setting configuration variables and permission settings individually. You can customize some email permissions by role. Depending on which configuration your organization sets up, you may not have access to all email features described in this section.

Internal email addresses are addresses created by Brightspace Learning Environment and tie to a user account in the learning management system. External email addresses are managed outside Brightspace Learning Environment (e.g. email@gmail.com). You can associate an external email address with your Brightspace Learning Environment email using the email settings.

Note: If you add or update your reply-To or Forwarding email address, you will receive an email prompting you to verify your email address. To verify your email address, click the link in the email verification message you received.

If your organization chooses Send-Only email, everyone within the organization will have Send-Only email. If your organization opts for Full Email, tailored permissions can be given on a role by role basis, including reducing roles to Send-Only capabilities.