Using the Adoption Dashboard

This dashboard provides visualizations to help administrators understand how users in their organization adopt Brightspace Learning Environment.

To see the Adoption Dashboard, your role must have the Can See Adoption Dashboard permission. Users will see aggregated data across the entire organization down to course level data for courses where they are enrolled. No user-level data is included in this dashboard.

New Adoption Dashboard

The new Adoption Dashboard experience was released in Brightspace Platform July 2022/20.22.7. To use it, your administrator must set the d2l.Tools.Insights.Adoption.EnableNewExperience configuration variable to ON. Currently, the new experience is turned off by default. The new Adoption Dashboard features an updated user interface, improved accessibility features, ability to filter data and interact with the cards, and a new visualization for tool usage by role.

New Adoption Dashboard landing page, with "Export to CSV" button in the top right, filters for Org Unit, Role, Tool, Start Date, and End Date near the top, "Access" section, and "Tools Usage" section.
Figure: New Adoption Dashboard landing page, with "Export to CSV" button in the top right, filters for Org Unit, Role, Tool, Start Date, and End Date near the top, "Access" section, and "Tools Usage" section. Enrollment and Withdrawal section not pictured.

Filters and Settings

The landing page by default displays visualizations combining data from your entire organization, with a date range of the most recent 2 weeks. Use the filters to narrow down the scope of the data to specific org units, roles, tools, and time periods that you are interested in. When you apply a filter, all charts adjust to display the corresponding filtered data. The filter drop-downs show the number of selections that are currently applied to the dashboard. Click Clear Filters to reset the dashboard to its original state.

The Org Unit filter allows you to isolate any portions of your organization that you have access to, with a maximum of 100 individual selections. All Tools and Roles are accessible in their respective filters. You can use the Date filter to look at different date ranges, with a maximum of 6 months at a time.

You can export the data from the dashboard by clicking Export to CSV on the top right of the dashboard. The filters you selected are respected and applied to the exported data.

In the More Options (...) menu in the top right of the dashboard, click Settings to open the Settings page where you can find descriptions of the data presented in each cards and select which cards to display or hide on the dashboard.

The new Settings page, with all cards selected.
Figure: The new Settings page, with all cards selected.

In the More Options (...) menu, click Learn More to navigate to the documentation about the data included in the dashboard.

Each time you interact with the dashboard by filtering and drilling, the URL is updated. This means you can use your browser's Back button to go back one step and undo the selection you just made. You can also bookmark or share the URL to return to the same filtered view later.

 

System Access

The System Access card displays a line graph of the number of system accesses on each day of the date range for all roles included in the filter. The Org Unit filter has no effect on this visualization because system access occurs at the organization level, not the individual course level. For more information about how we calculate System Access, refer to What is the new System Access metric and how do I use it? in Brightspace Community.

Interactions:

  • Click and drag to zoom into a shorter time period.

  • Hover your cursor over a data point to highlight it and read its hover text.

Course Access Counts

The Course Access Counts card displays a stacked bar chart showing how many times the courses under each org unit have been visited during the date range, with different colors representing the roles of the users accessing courses. By default, it displays the highest-level org units that are the direct children of the overall organization.

Interactions:

  • Click Sort in the top right corner of the card to change the order in which the data is presented. The default sorting method is Org Unit ID, low to high.

  • Click on an org unit in the chart to see the course access breakdown for the children of that org unit. This also applies the Org Unit filter to the other applicable cards on the dashboard.

    • You can continue drilling down through org units until you reach the course offering level. For example, if the highest-level org units at a school are the faculties, you can click Faculty of Science to see course access for all science departments, then you can click Physics Department to see course access for all physics course offerings. You cannot go deeper to compare different sections of the same course offering.

  • Click on a role in one of the bars in the chart to apply that Role filter as you drill into the children of that org unit. This also applies the Role filter to the other applicable cards on the dashboard.

  • Hover your cursor over a data point to highlight it and read its hover text.

Tool Usage Trend by Tool

The Tool Usage Trend by Tool card displays a stacked area graph of the number of times each tool was used on each day of the date range, with different colors representing different tools.

Interactions:

  • Click and drag to zoom into a shorter time period.

  • Click on a tool's area in the graph to isolate the selected tool and apply the Tool filter to the other applicable cards on the dashboard.

  • Hover your cursor over a data point to highlight it and read its hover text.

Tool Usage Trend by Role

The Tool Usage Trend by Role card displays a stacked area graph of the number of tool uses on each day of the date range, with different colors representing the roles of the users using the tools.

Interactions:

  • Click and drag to zoom into a shorter time period.

  • Click on a role's area in the graph to isolate the selected role and apply the Role filter to the other applicable cards on the dashboard.

  • Hover your cursor over a data point to highlight it and read its hover text.

Tool Usage Comparison

The Tool Usage Comparison card displays a stacked bar chart showing how many times various tools have been used within each org unit during the date range, with different colors representing different tools. The visualization displays the highest-level org units by default.

Interactions:

  • Click Sort in the top right corner of the card to change the order in which the data is presented. The default sorting method is Org Unit ID, low to high.

  • Click on an org unit in the chart to see the course access breakdown for the children of that org unit. This also applies the Org Unit filter to the other applicable cards on the dashboard.

    • You can continue drilling down into the children of those org units until you reach the course offering level, just like the Course Access Counts card.

  • Click on a tool in one of the bars in the chart to apply that tool filter as you drill into the children of that org unit. This also applies the Tool filter to the other applicable cards on the dashboard.

  • Hover your cursor over a data point to highlight it and read its hover text.

Enrollments & Withdrawals

The Enrollments & Withdrawals card displays a line graph showing the number of enrollments and withdrawals during the date range within the selected org units, with separate lines for enrollments and withdrawals. The Role filter has no impact on this card.

Interactions:

  • Click and drag to zoom into a shorter time period.

  • Hover your cursor over a data point to highlight it and read its hover text.

Legacy Adoption Dashboard

You will see the legacy Adoption Dashboard experience if the d2l.Tools.Insights.Adoption.EnableNewExperience configuration variable is set to OFF.

You can export the visualizations in this dashboard to .CSV, .XLS, or .PPT using the export icon. You can view the visualizations as a table by clicking the table icon, or return to the visualization by clicking the table icon again.

Login Trend

The Login Trend card provides information about how frequently users log in to Brightspace. The visualization displays the total number of logins on each day of the date range. By default, all users of the Adoption Dashboard see the total number of users that have logged in to Brightspace each day, as well as the minimum, average, and maximum login counts for the date range. The total number of logins for the current day is displayed as a summary value when you hover over the data points in the visualization.

The visualization is interactive, and you can click and drag to highlight and zoom in to the dates you want to see.

Course Access

The Course Access visualization shows how enrolled users are accessing courses across the organization over a specific time frame. Administrators can use this information to determine which courses learners are accessing, and when. The data is rolled up to different levels of the organization hierarchy.

By default, the visualization checks the LMS roles and permissions to find the highest-level organization, where the user is enrolled in at least one course offering. The user can then view course access totals compared by org units at the next level of the hierarchy. For example, if the next level is departments, you will see course access totals for each department.

This visualization is interactive. You can click on a bar in the visualization to drill into the next level of child org units to see course access across those units. You can continue drilling through until you reach the lowest level of org units for which you have permissions to access.

The aggregated value for each bar on the graph is the total number times in a day that a course is accessed over the last 2 weeks across the child org units, regardless of user permissions. Access control restricts users from seeing individual course offerings, but will allow them to see aggregated values across higher level org units.

Course offerings are included in this visualization if they meet the following conditions:

  • The course start date is before or within the reporting period. Course access that occurs before a course begins is not counted.
  • The course end date is after or within the reporting period, or is set to NULL.
  • The course start and end dates are both NULL, and the Active flag is selected. If the course offering is active at the time the report is run, it is included in the report.
  • The course is active and has no visits.

This chart displays the minimum, average, and maximum course access counts for the course offerings on the chart.

It may be difficult to see individual data points if there are more than 10 data points. In this case, scroll to see all the data points for each org unit. Then, you can click on the bar to further drill into your area of interest.

Tool Usage Trend

The Tool Usage Trend visualization shows how tools are being used over the last 12 months in weekly summaries across courses.

By providing information about how different user roles and org units are using the available tools, you can measure the success of adoption campaigns and the use of key tools around specific tools against policies.

The following tools are included if there is usage to report in any org unit:

  • Announcements
  • Assignments
  • Awards
  • Calendar
  • Classlist
  • Chat
  • Checklist
  • Content
  • Discussions
  • Email
  • Grades
  • Quick Eval. Note: This tool is often used at the org level and not in an individual org unit. This may result in individual org units not appearing when you drill down into the data.
  • Quizzes
  • Surveys

You can choose to filter out inclusion of one or many tools by clicking on the tool(s) in the legend.

Clicking on a single colored area will drill into details about that specific tool use trend grouped by role. You can then select a role to drill into the aggregated use of that tool by the selected role across organizational units at a high level.

It may be difficult to see individual data points if there are more than 10 data points. In this case, click and drag to highlight and zoom in to the area you want to see. Then, you can click on the data point to further drill into your area of interest.

Tool Usage Comparison

The Tool Usage Comparison visualization uses a stacked bar chart to compare which tools have been used over the last 30 days across org units.

By providing information about how different org units are using the available tools, you can measure the success of adoption campaigns, the use of key tools around specific tools against policies, and understand usage patterns amongst org unit structures.

The following tools are included if there is usage to report in any org unit:

  • Announcements
  • Assignments
  • Awards
  • Calendar
  • Classlist
  • Chat
  • Checklist
  • Content
  • Discussions
  • Email
  • Grades
  • Quick Eval Note: This tool is often used at the org level and not in an individual org unit. The may result in data in the top level that does not appear when drilling into the data or in the tool usage comparison visualization.
  • Quizzes
  • Surveys

You can choose to filter out inclusion of one or many tools by clicking on the tool(s) in the legend.

Clicking on an organization on the x-axis will drill into details for that org unit structure and aggregate at the next level. You can drill down to a maximum of 6 levels, including the top level.

It may be difficult to see individual data points if there are more than 10 data points. In this case, scroll to see all the data points for each org unit.

Enrollment and Withdrawal Trends

The Enrollments and Withdrawal Trends visualization helps users to understand patterns of course enrollments and withdrawals for both regular enrollment and rolling enrollments over the previous 16 weeks. The information on this visualization can help provide information around key dates such as semester start and the last day to drop a course. In addition, it can provide information about spikes that may be due to other underlying issues.

By default, users see total enrollment and withdrawal counts grouped by day over the previous 16 weeks. Counts are for all course offerings in the entire organization regardless of whether the user viewing the report is enrolled in the courses.

The visualization is interactive, and you can click and drag to highlight and zoom in to the dates you want to see.

On the Adoption Dashboard, a withdrawal is treated as an explicit un-enrollment from a course and does not reflect if a learner’s status is changed from active to inactive.