This Page Offers Resources to Help Develop a Contingency Plan for Educational Continuity Through This Difficult Time.
Browser support
For an optimal experience that offers better performance, accessibility, and security, D2L recommends that all users access Brightspace Learning Environment with the latest version of a supported browser.
Tip: By default, most browsers automatically update to the latest version. To ensure you are running the latest browser version, D2L recommends that you set your browser to auto-update.
When new browser versions are released, D2L is committed to performing key application testing to ensure that Brightspace Learning Environment performs as expected.
Note the following:
- Ensure that JavaScript and cookies are enabled in your browser.
- As of December 31, 2020, Adobe no longer supports Flash Player and blocked Flash content from running in Flash Player on January 12, 2021. For more information, see: https://www.adobe.com/ca/products/flashplayer/end-of-life.html.
Supported browsers
Supported browsers are the latest browser versions that are tested against Brightspace Learning Environment.
You can report problems and receive technical support for issues with supported browsers.
Desktop Computers
Brightspace Learning Environment is supported on the following desktop platforms with the latest browser versions:
|
Platform |
Apple® Safari® |
Google® Chrome™ | Microsoft® Edge | Mozilla® Firefox® |
|---|---|---|---|---|
| Apple® Mac OS® | Yes | Yes | Yes | Yes |
| Microsoft® Windows® | No | Yes | Yes | Yes |
Tablets and Mobile Devices
Brightspace Learning Environment is supported on the following tablets and mobile devices with the latest browser versions:
|
Platform |
Apple® Safari® |
Google® Chrome™ | Microsoft® Edge | Mozilla® Firefox® |
|---|---|---|---|---|
| Apple® iOS® for iPhone® and iPad® | Yes | No | No | No |
| Android™ OS for Android phones and tablets | No | Yes | No | No |
Legacy browsers
You can access Brightspace Learning Environment with legacy browsers (specific older versions of supported browsers); however, D2L does not test Brightspace Learning Environment against these older versions. This means you may encounter unexpected user interface behavior and appearance, or broken and unsupported functionality.
In most cases, D2L does not provide technical support or fix software defects experienced in legacy browsers.
When a browser version is classified as a legacy browser, a feature appears in the Brightspace Platform release notes, notifying users about this upcoming change.
If a user attempts to connect to a Brightspace instance with an unsupported browser, Brightspace Learning Environment's browser version check displays a warning message. Currently, the browser version check displays a warning for browsers earlier than the following versions:
- Chrome 85 (released Aug 2020)
- Safari 13 (released in September 2019)
- Mobile Safari 12 (released in October 2018)
- Firefox 80 (released August 2020)
- Chromium-based Microsoft Edge 85 (released August 2020)
- All versions of Microsoft Edge Legacy in preparation for Microsoft’s end of support in March 2021
Unsupported (blocked) browsers
Unsupported or blocked browsers are browsers that are explicitly blocked by Brightspace Learning Environment, due to extremely low usage, potential security vulnerabilities, or performance issues.
D2L does not provide technical support for unsupported browsers.
When a browser version is classified as an unsupported browser, a feature appears in the Brightspace Platform release notes, notifying users about this change.
If a user attempts to connect to a Brightspace instance with an unsupported browser, an error message displays, preventing them from logging in. Currently, this list includes all versions of Microsoft Internet Explorer.