Browser support

D2L is committed to performing key application testing when new browser versions are released. However, due to the frequency of some browser releases, D2L cannot guarantee that each browser version will perform as expected. If you encounter any issues with any of the browser versions listed in the tables below, contact D2L Support, who will determine the best course of action for resolution. Reported issues are prioritized by supported browsers and then maintenance browsers.

Supported browsers are the latest or most recent browser versions that are tested against new versions of D2L products. Customers can report problems and receive support for issues. For an optimal experience, D2L recommends using supported browsers with D2L products.

Maintenance browsers are older browser versions that are not tested extensively against new versions of D2L products. Customers can still report problems and receive support for critical issues; however, D2L does not guarantee all issues will be addressed. A maintenance browser becomes officially unsupported after one year.

Note the following:

  • Ensure that your browser has JavaScript and Cookies enabled.
  • For desktop systems, you must have Adobe Flash Player 10.1 or greater.
  • The Brightspace Daylight Experience features are now optimized for production environments when using the Google Chrome browser, Apple Safari browser, Microsoft Edge browser, Microsoft Internet Explorer browser, and Mozilla Firefox browsers.

Desktop Support

Browser

Supported Browser Version(s)

Maintenance Browser Version(s)

Microsoft® Edge

Latest

n/a

Microsoft® Internet Explorer®

n/a

11

Mozilla® Firefox®

Latest, ESR

n/a

Google® Chrome™

Latest

n/a

Apple® Safari®

Latest

n/a

 

 

Tablet and Mobile Support

Device

Operating System

Browser

Supported Browser Version(s)

Android™

Android 4.4+

Android

Latest

Apple

iOS® 6, 7, 8, 9, and 10

Safari

Latest