Browser support

D2L is committed to performing key application testing when new browser versions are released. New and updated functionality is also tested against the latest version of supported browsers. However, due to the frequency of some browser releases, D2L cannot guarantee that each browser version will perform as expected. If you encounter any issues with any of the browser versions listed in the tables below, contact D2L Support, who will determine the best course of action for resolution. Reported issues are prioritized by supported browsers and then maintenance browsers.

Supported browsers are the latest or most recent browser versions that are tested against new versions of D2L products. Customers can report problems and receive support for issues. For an optimal experience, D2L recommends using supported browsers with D2L products.

Maintenance browsers are older browser versions that are not tested extensively against new versions of D2L products. Customers can still report problems and receive support for critical issues; however, D2L does not guarantee all issues will be addressed. A maintenance browser becomes officially unsupported after one year.

Note the following:

  • Ensure that your browser has JavaScript and Cookies enabled.
  • For desktop systems, you must have Adobe Flash Player 10.1 or greater.
  • The Brightspace Daylight Experience features are now optimized for production environments when using the Google Chrome browser, Apple Safari browser, Microsoft Edge browser, Microsoft Internet Explorer browser, and Mozilla Firefox browsers.

Desktop Support

Browser

Supported Browser Version(s)

Maintenance Browser Version(s)

Microsoft® Edge

Latest

N/A

Microsoft® Internet Explorer®

N/A

11

Mozilla® Firefox®

Latest, ESR

N/A

Google® Chrome™

Latest

N/A

Apple® Safari®

Latest

N/A

Tablet and Mobile Support

Device

Operating System

Browser

Supported Browser Version(s)

Android™

Android 4.4+

Chrome

Latest

Apple

iOS®

Safari, Chrome

The current major version of iOS (the latest minor or point release of that major version) and the previous major version of iOS (the latest minor or point release of that major version). For example, as of June 7, 2017, D2L supports iOS 10.3.2 and iOS 9.3.5, but not iOS 10.2.1, 9.0.2, or any other version.

Chrome: Latest version for the iOS browser.

Windows Windows 10 Edge, Chrome, Firefox Latest of all browsers, and Firefox ESR.